Terms of service
This website is operated by Who Is Coen (“we”, “us”, or “our”). By accessing or purchasing from our site, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our website or placing an order.
1. Online Store Terms
- By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have consented for any minors in your care to use the site.
- You may not use our products for any illegal or unauthorized purpose.
- Any breach of these Terms will result in immediate termination of your Services.
2. General Conditions
- We reserve the right to refuse service to anyone, at any time, for any reason.
- Your content (except credit card information) may be transferred unencrypted and adapted to meet technical requirements of networks or devices. Credit card information is always encrypted during transfer.
- You agree not to duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
3. Accuracy, Completeness and Timeliness
We make reasonable efforts to ensure that all information on this site is accurate and current. However, we are not responsible if information is inaccurate, incomplete, or outdated. Any reliance on the material provided is at your own risk.
4. Modifications to Services and Prices
- Prices and product availability are subject to change without notice.
- We reserve the right to modify or discontinue any service or product at any time.
- We are not liable for any modification, price change, or discontinuation.
5. Products and Services
- Some products or services may be available exclusively online and in limited quantities.
- We strive to display product colors and images as accurately as possible, but cannot guarantee full accuracy due to variations in display settings.
- We reserve the right to limit the sales of our products or services on a case-by-case basis and to discontinue products at any time.
- Quality or performance expectations are not guaranteed beyond statutory warranty rights.
For details on returns, see our Refund Policy.
6. Billing and Account Information
- We reserve the right to refuse or cancel any order at our discretion.
- You agree to provide accurate and current account and payment information.
- We may contact you via email or phone if there are changes or issues with your order.
7. Third-Party Tools and Links
- We may provide access to third-party tools or links “as is” and “as available,” without warranties.
- We are not responsible for any harm or damages related to your use of third-party websites or services.
- Please review third-party policies before engaging in transactions with them.
8. User Comments and Submissions
- By submitting comments, suggestions, or creative ideas, you grant us a non-exclusive right to use, edit, and publish such content without obligation to compensate you.
- You agree that your comments will not violate the rights of others or contain harmful, unlawful, or offensive content.
9. Personal Information
Your submission of personal information is governed by our Privacy Policy.
10. Errors and Omissions
Occasionally there may be information on our site that contains typographical errors or omissions. We reserve the right to correct any errors and to cancel orders affected by inaccurate information, including after submission.
11. Prohibited Uses
You may not use the site or its content for:
- Unlawful purposes
- Violating laws or regulations
- Infringing on intellectual property rights
- Harassing or discriminating against others
- Uploading malicious code or viruses
- Collecting personal data of others without consent
- Any other use that interferes with the security or function of the Service
12. Disclaimer of Warranties; Limitation of Liability
Our services and products are provided “as is” and “as available,” without warranties of any kind, except where required by law. To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or products.
13. Indemnification
You agree to indemnify and hold harmless Who Is Coen, our affiliates, and our partners against any claims arising from your breach of these Terms or violation of any law or third-party rights.
14. Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remainder of the Terms shall remain valid and enforceable to the fullest extent allowed by law.
15. Termination
These Terms remain effective unless terminated by you or by us. We may terminate your access to our services if we believe you have violated these Terms.
16. Governing Law
These Terms and any agreements for the provision of services shall be governed by the laws of Germany, without regard to conflict of law provisions.
17. Changes to Terms
We reserve the right to update or change these Terms at any time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes indicates acceptance of the updated Terms.
18. Contact Information
Questions regarding these Terms should be directed to:
Who Is CoenLast Updated: August 2025